Click4Assistance UK Live Chat Software Important Information

About your organisation

The next 3 screens will ask questions to see if our online package is suitable for your organisation.

If you would like help at anytime please call us on 0800 917 9420.


Please confirm the following statements about your organisation are correct:

  • You are a charity or not-for-profit organisation
  • Your annual turnover is under £100,000
  • You operate only in the UK and have no trading subsidiaries
  • You organise no more than 6 events per year

Does your organisation:

  • Risk assess activities and job roles
  • Keep permanent records of assessments, training programmes and inspections
  • Have 3 or more people managing the organisation

Does your organisation:

  • Have less than 250 service users per week
  • Have less than 150 volunteer hours per week

Has your organisation:

  • Made more than £3000 of claims in the last 3 years
  • Been made aware of any situations that might cause a claim
  • Been investigated by an official body
  • Been declined or refused insurance
  • Had insurance cancelled or special terms applied

Do you run any events that:

  • Have more than 500 attendees at any one time
  • Include bonfires or firework displays
  • Allow commercial organisations to attend without their own Public Liability insurance

Do your employees or volunteers:

  • Have contact with Children or Adults At Risk in a 1-2-1 unobserved or unsupervised situation